Position: Audio Video Support Engineer/Technician

Job Type: Contract

Location: should work from atleast 1 of the local Apple offices on these locations NC, NYC, Austin, San Diego, Cupertino or any other Apple office inside of USA is ok.

  • We would need a good Audio Video Support Engineer/Technician and an experienced one to manage Conference Room Support in certain LATAM offices and also to work with Finance team .. etc… more of a Moderately experience Technofunctional Project Manager or hands-on Supervisor..
  • Location : loctaionwise a bit more flexible as the candidate can be in any of the highlighted locations , but s/he has to support multiple offices/vendors and should work from atleast 1 of the local Apple offices on these locations NC, NYC, Austin, San Diego, Cupertino or any other Apple office inside of USA is ok.
  • Mostly , PST timezone candidates are preferred due to a good hand-shake of working hours

Should be Bilingual(Spanish & Portuguese)

 Job Description as below:

A/V Support Technician/Project Lead Job Description 

Job Summary 

The IS&T Audio Visual (A/V) Engineer role will be responsible for project management, design, implementation and support of video conferencing and conference room audio/visual solutions.

Duties and Responsibilities 

  • Manage Latin America (Mexico, Brazil, Chile, Colombia) and Canada A/V vendors to support conference room audio visual and video conferencing solutions.
  • Manage local vendors to resolve technical issues, track incidents, coordinate building and room access, and escalate to proper support teams
  • Manage local vendors to perform conference room health checks to ensure audio visual and video conferencing systems are operating at optimal conditions
  • Responsible for procuring and managing spare parts with local vendors and maintain a healthy stock
  • Partner with finance team to track support spending
  • Track and document A/V inventory
  • Support temporary A/V setup and tear down for large events including live streaming

Key Qualifications 

  • Spanish and Portuguese language skills to work with local vendors
  • Experienced with local currency, tax regulations, procurement and shipping logistics
  • Good understanding of video conferencing and AV switching and control hardware (Cisco, Crestron, Extron preferred)
  • Good understanding of network technologies and security concepts
  • Familiar with Apple device support (Apple TVs, iPads, MacBooks, iMacs)
  • Excellent problem solving abilities
  • Able to multitask in a dynamic and fast-paced environment and complete tasks on time
  • Able to communicate effectively with personnel at all levels (staff to executive)
  • Able to quickly adapt to new technical concepts and tools.

To apply for this job email your details to raj@cygnuspro.com